Your First 30 Days with Symphony Core: What to Expect
Welcome to Symphony Core. Our promise is a complete marketing system, fully operational, within 30 days — and this article shows you exactly how those 30 days unfold. You'll see what happens at each stage, what we need from you, and what you can safely leave to us.
The Short Version
Most clients go from signup to a fully working system in 10 to 14 working days, with training and fine-tuning filling out the rest of the first month. The single biggest factor in how fast you go live is how quickly we receive the access and information on your onboarding checklist.
Week 1 — Kickoff and Access
What happens:
- We schedule your kickoff call, where we confirm your goals, walk through the setup plan, and answer questions.
- You work through the onboarding checklist: business verification (CP575), your logo, domain access, and Google account access.
- You complete your onboarding intake form — the answers flow straight into your templates and automations.
- We begin your platform setup: loading your industry template, applying your branding, and configuring your account.
What we need from you: the checklist items. Most clients complete them in under 30 minutes.
Week 2 — Connections and Registrations
What happens:
- We connect your domain so your booking pages and emails run on your own web address. See Connect Your Domain — your current website and email keep working throughout.
- We submit your A2P registration, the carrier verification that allows your business to send text messages. Approval runs on the carriers' timeline, so we submit it early. Learn more in CP575 & A2P Text Registration.
- We set up your integrations: calendar, email sending, and your business phone number.
What we need from you: access to your business email account (for calendar connection) and your Google Business Profile, if you haven't shared them yet.
Weeks 2–3 — Testing, Refinement, and Training
What happens:
- We test every part of the system: forms, booking, automated follow-ups, and messaging.
- We schedule your training session (1 to 2 hours) covering the essentials of day-to-day use. The Platform Training Guide is your companion for this stage.
What we need from you: time for the training session, and a first pass at using the system for real customer interactions.
Week 4 — Go-Live and First Check-In
What happens:
- Your system goes fully live: leads are captured, follow-ups send themselves, and appointments book automatically.
- We hold weekly 30-minute check-in calls through your first month to catch questions early.
Who Does What
| Symphony Core handles | You provide |
|---|---|
| Complete system setup and configuration | Business information (see the checklist) |
| All technical integrations | Access to your domain registrar |
| Template customization in your branding | Access to your business email account |
| Workflow activation and testing | Access to your Google Business Profile |
| Team training | Time for a 1–2 hour training session |
What's Included in Your First 30 Days
- Setup support is included. Everything above is part of onboarding, not an extra.
- Ongoing optimization is covered by your monthly service after setup.
- Response times: we respond during business days. See How to Get Support for the details.
- Major custom development (beyond your agreed scope) is quoted separately, so there are no surprise invoices.
Key Takeaways
- Setup takes 10 to 14 working days for most clients; the full first month covers training and refinement.
- The fastest thing you can do to speed up go-live is complete the onboarding checklist in week 1.
- We handle the technical work; you provide access and a little time for training.
Questions at any point? See How to Get Support.