Connect Your Domain: 3 Simple Steps
Connecting your domain lets your booking pages live on your own web address (like go.yourbusiness.com) and lets your automated emails send from your domain, which is what keeps them out of spam folders. The whole process happens in three steps — and your current website and email keep working the entire time.
Step 1 — Give Us Access (or Choose to Add Records Yourself)
Everything runs through your domain registrar — the company where you bought your domain. You have two options:
- Invite us in (recommended): grant Symphony Core temporary access to manage your DNS. We add and verify everything ourselves, with no back-and-forth. We have step-by-step guides for Namecheap and Cloudflare.
- Add records yourself: we send you the exact records — you (or your IT contact) paste them in, and we verify from our side.
Either way, you stay the owner of your domain and can remove our access at any time.
Step 2 — We Stage the Safe Records First
We start with records that live only on subdomains — small additions that don't change anything about your existing website or email:
- A record for your booking subdomain (like
go.yourbusiness.com), where your funnels and booking pages will live - A set of email records on a dedicated sending subdomain, which authenticate your automated emails so inboxes trust them
Because these sit on subdomains, your current site stays live and your existing email keeps flowing, untouched. Once the records are in, we verify everything on our side — typically the same day.
On Cloudflare? One detail matters: the records we send must have the proxy set to DNS only (the grey cloud, not orange). Our Cloudflare guide shows exactly where.
Step 3 — Coordinated Go-Live (Only If We're Launching Your New Website)
If Symphony Core is building your new website, the final step points your main domain at the new site. We handle this as a short, scheduled changeover:
- Security first: we pre-validate your SSL certificate, so the new site is secure from the very first visitor — no browser warnings, ever.
- The switch: on a scheduled call with you (or your IT contact), we flip the domain to the new site and stay on the line until we've verified it's live, secure, and working.
- Post-launch checks: forms, booking calendars, mobile view, and chat all get tested before we sign off in writing.
If we're not hosting your website, there is no step 3 — your site stays exactly where it is.
What to Expect
| Stage | Impact on your business | Typical timing |
|---|---|---|
| Access sharing (Step 1) | None | A few minutes of your time |
| Subdomain records (Step 2) | None — site and email unaffected | Verified same day |
| Website go-live (Step 3, if applicable) | Old site swaps to new site | Scheduled with you |
Key Takeaways
- Your booking pages and emails run on your own domain — better trust, better deliverability.
- Steps 1 and 2 never touch your existing website or email.
- The website switch (if we're building your site) happens on a scheduled call, with SSL ready in advance.
Questions about your specific registrar? See How to Get Support.